HP Printers has made a remarkable position in the print industry by developing a whole new range of printers that use modern technology to take the printouts. But, while using it, you may encounter printer offline issues which could happen due to multiple reasons. Be it a printer that uses modern technology and connect through Wi-Fi or the old printer connected with cords and cables, the printer offline issue can trouble any user. If your HP Printer keeps going offline and you do not know what the reason is, then you may continue to read this article further.
Core reasons why your printer is going offline
The main reasons why your printer is going offline, again and again, are listed below:
- Paper Jams
If there is any paper jammed in your printer, then you are sure to face this issue on your device. In this case, you should fix the printer offline issue by removing the jammed papers from your printer.
- Low ink level
Apart from this, if your printer is running low on ink level, then also you might come across this issue. To fix it, you should ensure that you are using genuine ink cartridges and the cartridges have ink.
- Loosely plugged cables
If the cables of your device are not connected properly or you have plugged them in the wrong ports, then you will face HP Printer keeps going offline error.
- Network connection error
If you are using a networked printer and there is a problem with the Wi-Fi connection, then you will face the offline issue. Make sure that your printer is connected to the correct wireless network and the Wi-Fi you are connected to is giving proper network coverage.
- Outdated printer drivers
The presence of outdated printer drivers on your device might also cause you to face an offline error on your printer. In this case, one must immediately install the latest updates of the printer or re-install the printer drivers.
You may also use HP Support Assistant to get your hands on the latest updates of the printer. If your HP Printer keeps going offline even after trying these steps, then you should try all the methods listed in this post. After knowing the reason, you should be able to get rid of the issue.